Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more
INFORMATION FOR PATIENTS
THIS IS TO UPDATE YOU ON THE SITUATION AT SPRINGFIELD ROAD REGARDING APPOINTMENT AVAILABILITY
WE HAVE NOW TAKEN OVER THE CONSULTING ROOMS AT SPRINGFIELD ROAD ON 1ST JANUARY 2017 AND WE ALSO HAVE 2 NEW ADVANCED NURSE PRACTIONERS WHICH SHOULD REDUCE THE PRESSURE ON GP APPOINTMENTS
WE HAVE NOW APPOINTED 2 NEW SALARIED DOCTORS TO REPLACE THE DOCTORS WHO HAVE LEFT AND THEY WILL BE STARTING IN SEPTEMBER
WE UNDERSTAND THE FRUSTRATION PATIENTS FEEL AND WE ALSO FEEL THE SAME, WE ASK THAT YOU TRY TO UNDERSTAND THE PRESSURE THE PRACTICE IS UNDER TO CONTINUE PROVIDING THE EXCELLENT CARE WE HAVE ALWAYS DELIVERED.
DR ASTLES & PARTNERS
THE PRACTICE IS REQUIRED BY THE GOVERNMENT UNDER THE TERMS OF THE LATEST GP CONTRACT TO ALLOCATE ALL PATIENTS A NAMED ACCOUNTABLE GP.
THE PRACTICE DOES KEEP A RECORD OF YOUR REGISTERED (ACCOUNTABLE) GP. IF YOU WISH TO BE TOLD THE NAME OF YOUR ACCOUNTABLE GP, PLEASE ASK THE RECEPTIONISTS WHEN YOU ARE NEXT IN THE SURGERY.
PLEASE NOTE: THERE IS NO NEED TO TELEPHONE THE PRACTICE FOR THIS INFORMATION.
HAVING A NAMED GP DOES NOT PREVENT YOU SEEING ANY OTHER DOCTOR IN THE PRACTICE. YOUR NAMED GP WILL NOT BE AVAILABLE AT ALL TIMES AND YOU MANY NEED TO BOOK AN APPOINTMENT WITH AN ALTERNATIVE DOCTOR
Repeat Prescriptions / Online services
Do you need to re-order your medication? Visit our prescriptions page and complete the online form. Find out more
You can also book appointments online, change your contact details, update your records with height, weight etc online and access your summary care record online.
Registering for online access. You will need to register for this service by completeing an application form and provide 2 forms of ID, once these have been checked by reception they will generate a user name and password, parents wishing to have access to their children need to fill in a parental access form and bring ID as above. The forms are available to download along with further information that it is recommended you read. If you lose or forget your password you will need to come into reception to obtain a new one this cannot be done over the telephone.
Application for Online Access for Adults
Application for Online Access for parents
Patient Information for Online Access
Like To Register?
New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more
Both of these surgeries have disabled access and a loop system installed for the hard of hearing.
Summary Care Record
View your summary care record Online
Medical Interoperabiility Gateway (MIG)
Whilst the 'Summary Care Record' (SCR) system makes a very small protion of your medical record available across the whole NHS (and can be viewed by a range of staff in an emergency), the MIG shares a much fuller view of your records but only with local NHS providers- and only when you give explicit consent to a doctor or nurse at the point of care. This local shceme is adminstered by our local I.T. Service Commissioners who have produced a fact sheet to inform you of these processes. If you should like to opt out of the MIG entirely please let us know and we will add a code to your notes that will prevent any data uploads.
(Site updated 05/06/2017)